Below is a list of the most Frequently Asked Questions. Please contact us to learn more!

Hiring a larger company means repeat clients will rarely have their work completed by the same person. By choosing my company to provide your services, it enables a one on one relationship. Over the past few years, I’ve acquired a few clients that I work for on a daily basis and we’ve established a very nice working relationship.




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See my Services Page with details and pricing. I always encourage the client to contact me about their specific project needs to determine what the rate and total price will be. I like to provide upfront information, so the client isn’t hit with any surprise fees.

All invoices are sent to the client via Paypal.
A deposit is required prior to the beginning of the project with the balance being paid prior to delivery of the project.

First time clients do not receive a discount, however if they continue to utilize my services for future projects, they will receive occasional discounts of 15%.

If a client refers a new client to me, they will receive a 25% discount off their next transcript!
Discounts for larger projects are discussed on a case-by-case basis.

Files can be sent to me via email attachment if they are small. Larger files can be compressed as a zip folder and sent via email. I also use Google Drive, Dropbox, One Drive, or if the audio or video clip you want transcribed is already posted somewhere online, you can simply provide me with the link, and I can download it from there most times. It depends on the file extension. Once the file is completed, it will be returned to the client per their instruction.

Providing quick turnaround is important to me. Turnaround time will depend on the length and difficulty of the project the client needs completed. I take deadlines very seriously and will not accept projects with deadlines I’m not sure I can meet. In some cases, I may be able to increase the priority of the project for an additional fee.

YES! I consider all projects CONFIDENTIAL and under no circumstances share any information contained therein, with a third party.

To start, try to invest in a quality recorder/microphone and make sure you learn how to use it properly. It’s also important to make sure everyone speaks as close to the microphone as possible and try not to move the microphone around during talking as this creates rustling noises. Also, a quiet location is key so there are no background noises or interference. And last, make sure everyone speaks clearly and loudly. If there are multiple speakers and the client wants their names included, it makes it easier if each speaker identifies themselves prior to speaking.

NOTE: For transcription projects, the basic formatting is: 12-point Times New Roman font, single spaced (unless double spacing is requested), typed verbatim with all the filler words such as “uh,” “um,” “like,” and “you know,” unless the client asks for these to be omitted. All of the specifics are discussed with the client prior to beginning.

our clients say

This was my first time working with Roxanne and I look forward to working with her again in the future. Roxanne was kind enough to transcribe a company wide survey that allowed our employees to maintain their anonymity. Roxanne finished before our agreed upon deadline and her work quality was excellent. She was very responsive and I believe we had great dialogue back and forth so that she understood what we were looking for and I received the project in a format that allowed for analysis. Thank you Roxanne!
Christina D.
Administrative Support
Roxanne is a great typist. I didn't believe she could read by handwritten notes but she typed the draft manuscript perfectly. I was a little leery at first, but she insisted she could do the job, and I'm glad I agreed to give her a chance. She is friendly and responsive and does very professional work. I give her my highest recommendation and will definitely hire her again when I'm ready to write my next book.
Ronald M.
Data Entry - Handwritten Manuscript
Roxanne's transcription work speaks for itself-correct and well done. She is a very responsive, ethical, professional who provides quick turnaround time and delivers a high quality product for reasonable rates.
Diane N.
Administrative Support
Outstanding work and timely communication. Work was done days ahead of deadline. Very pleased!
Joseph S.
Administrative Support